Question 1

Do you provide Pass Plus courses?

Accepted Answer

Yes, Pass Plus training is available for new drivers who want to build experience and lower insurance costs.

Question 2

What is your cancellation policy?

Accepted Answer

Please give at least 48 hours’ notice to cancel or reschedule a lesson. Late cancellations may be charged.

Question 3

Do you offer lessons in other languages?

Accepted Answer

Yes — our instructors speak multiple languages, making it easier for learners to feel comfortable and understand instructions clearly. Just let us know your preferred language when booking.

Question 4

Can you book my driving test for me?

Accepted Answer

Yes! We’ll handle your DVSA test booking for £28 + the £62 DVSA fee. If we can’t secure a slot, you’ll receive a full refund.

Question 5

Do you teach nervous learners?

Accepted Answer

Yes — our instructors are patient, calm, and experienced in helping nervous learners build confidence safely.

Question 6

Do I need to pass the theory test before taking lessons?

Accepted Answer

No, you can start lessons anytime! But you’ll need to pass your theory test before booking your practical test.

Question 7

What happens if it rains or snows?

Accepted Answer

Lessons usually continue in light weather, but if conditions are unsafe, your instructor will reschedule at no charge.

Question 8

What areas do you cover?

Accepted Answer

We currently cover West London and nearby areas — contact us to check if we reach your postcode.

Question 9

At what age can I start driving lessons?

Accepted Answer

You can start lessons at 17 years old (or 16 if you receive the enhanced mobility component of PIP).

Question 10

Do you teach students with special requirements?

Accepted Answer

We do our best to adapt lessons to your needs — just mention any requirements when booking.

Question 11

Do you offer motorway lessons?

Accepted Answer

Yes — after passing your test, you can book motorway sessions to gain experience on faster roads.

Question 12

Do you offer refresher lessons?

Accepted Answer

Absolutely. Our Refresher Course is perfect for licensed drivers looking to rebuild confidence or return to driving after a break.

Question 13

Do you offer automatic or manual lessons?

Accepted Answer

We currently offer manual lessons. Automatic lessons may be added soon — check with us for updates.

Question 14

Do you offer intensive courses?

Accepted Answer

Yes! Our Intensive Driving Course helps you pass quickly with focused sessions scheduled close together.

Question 15

Do you offer theory test support?

Accepted Answer

Yes, we’ll recommend the best apps, study materials, and mock tests to help you prepare.

Question 16

How do I book a lesson?

Accepted Answer

You can contact us via WhatsApp, text, phone call, or our enquiry form. We’ll assign an instructor to confirm details, availability, and pricing — no obligation to book right away.

Question 17

How often should I take driving lessons?

Accepted Answer

Most learners take 1–2 lessons per week, but you can adjust frequency based on your goals and availability.

Question 18

What do I need before my first lesson

Accepted Answer

You’ll need a valid UK provisional driving licence and to bring your glasses or contact lenses if required. Comfortable footwear is also recommended.

Question 19

What should I bring to my first lesson?

Accepted Answer

Bring your provisional licence, glasses (if needed), and a positive attitude — we’ll take care of the rest.

Question 20

Can I be picked up from home, work, or college?

Accepted Answer

Yes — pickup and drop-off are flexible. Just arrange your preferred location when booking.

Question 21

Can I use your car for my driving test?

Accepted Answer

Yes — you can use your instructor’s car for your test. This is usually included in the Test Day Hire or Mock Test package.

Question 22

When do I pay for lessons?

Accepted Answer

Payment is usually made before each lesson or in advance for block bookings (which include discounts).

Question 23

Can I get a refund for unused lessons?

Accepted Answer

Yes — if you need to stop lessons, we’ll refund any unused prepaid hours (minus any completed sessions).

Question 24

What type of car will I be learning in?

Accepted Answer

All our instructors use modern, dual-controlled vehicles, regularly serviced and fully insured for learner drivers.

Question 25

How many lessons will I need to pass?

Accepted Answer

It varies per learner. The UK average is around 40–45 hours with an instructor plus private practice, but progress depends on confidence and consistency.